Integration Disconnected

AIQ-INT-001 — token expiry and reconnect.

Updated Aug 20, 2026Product 2026.94 minMSP operator, Internal IT

Overview

AIQ-INT-001 — token expiry and reconnect.

Documentation status
This article is a concise reference. A fully expanded guide for “Integration Disconnected” is scheduled in the documentation roadmap; the steps below are accurate for the current product version.

Quick checks

  1. Confirm the affected scope (customer, site, collector or integration).
  2. Open the linked object in AssurIQ and read the inline error code.
  3. Follow the fix steps on the error code card, then re-run the collection or job.
  4. If the state persists after one full cycle, open a support ticket with the error code.

Next steps

Use the contextual Help menu on the related product page to jump back here, or open the related playbooks listed below.

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