Failed Validation After Remediation

A remediation job completed its steps, but the post-fix validation check did not confirm the vulnerability or misconfiguration was actually resolved.

Updated Aug 17, 2026validationjobstroubleshooting

Trigger: A remediation job's validation step returns a failure after the job's action steps reported success (AIQ-RMD-005).
Risk: Without successful validation, AssurIQ cannot confirm the underlying risk was actually reduced, even though the job ran. Treating an unvalidated fix as complete would produce a false sense of assurance.

Prerequisites

Confirm the job's step-by-step execution log to rule out silent partial failure
Confirm whether a pending reboot or service restart is required for the fix to take effect
Confirm the target's evidence source has re-synced since the fix was applied

Open the job's step logs in Fix Center and confirm every action step actually completed successfully.
Check for a pending reboot or service restart that would prevent the fix from taking effect until completed.
If a reboot is pending, schedule it and re-run validation afterward.
If the evidence source had not yet re-synced, wait for the next collection cycle and re-run validation.
If validation still fails, inspect whether the patch was superseded or the configuration reverted by another process.
Re-run the remediation from the failed step, or roll back if a partial change left the target in an inconsistent state.

Re-run validation returns a pass
Vulnerability or misconfiguration re-scan confirms the underlying issue is resolved
Job status in Fix Center shows Validated

If repeated validation attempts fail and the partial change is disruptive, roll back the job to restore the pre-change state.
Re-open the remediation item for re-planning after rollback.