Control States

PASS, PARTIAL, FAIL, EVIDENCE GAP, NOT APPLICABLE and EXCEPTION — precise definitions.

Updated Aug 13, 2026Product 2026.95 minMSP operator, Internal IT, Auditor
Prerequisites
  • A framework enabled for at least one customer

Overview

Every control AssurIQ tracks sits in exactly one of six states at any point in time. These states are deliberately precise so a report never has to guess what a percentage actually means.

The six states

StateDefinition
PASSCurrent evidence confirms the control is operating as required
PARTIALThe control is in place but with a known gap, incomplete coverage, or an in-progress remediation
FAILCurrent evidence confirms the control is not operating as required
EVIDENCE GAPNo sufficient evidence yet exists to evaluate the control
NOT APPLICABLEThe control is out of scope for this asset class, site or environment
EXCEPTIONA documented, owned, time-bound risk acceptance overrides the raw evaluation

How states change

States change automatically as new evidence arrives from collectors, connectors and manual uploads, or when an authorized user sets an exception or marks a control not applicable with justification. Every transition is recorded; nothing is overwritten.

Exception vs. FAIL

An EXCEPTION is not a way to hide a FAIL. It requires an owner, a reason, and an expiry date, and it remains visible in reports as an exception rather than a pass — reviewers can always see that a decision was made to accept the risk rather than fix it.
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